If you are having problems with your server, you might want to contact the person who runs your server, usually known as the server’s administrator or “admin”.
On Mastodon, you can find the public email address and account profile of your server admin on the server’s About page. This is visible without logging in, and it provides a way to contact the admin even if you lose access to your account for some reason. To find the About page:
- Go to your server’s website, the website address is usually the same as the name of the server
- Click on the Learn More link at the left (if you’re on desktop) or the ⋯ icon on the right (if you’re on mobile)
- The admin’s public email address (labelled “CONTACT”) and a link to their profile page (labelled “ADMINISTERED BY”) will be near the top of the page
How do I find my server’s list of rules?
Go to the About page using the method above, but scroll down the page a bit until you get to the part marked Server Rules. Click this to reveal the rule list.
Each server is totally independent and sets its own rules, so it is worth reading this before joining a server. It is usually written in plain language that is easy to understand.